Pay only for what you use. Texts, calls and email are pay-as-you-go at the rates the carriers charge, so there are no message bundles to outgrow, and a slow month costs less.
Texts
| Rate | |
|---|---|
| Text, sent or received | $0.0078 |
| Picture message, sent | $0.0231 |
| Picture message, received | $0.0173 |
Calls
| Rate | |
|---|---|
| Outbound call | $0.0174 per minute |
| Inbound call, answered in the app | $0.0122 per minute |
| Inbound call, forwarded to your cell | $0.0210 per minute |
| Call recording | $0.0026 per minute |
| Call transcription | $0.0252 per minute |
Numbers and registration
| Rate | |
|---|---|
| Business phone number | $1.21 per month |
| Toll-free number | $2.26 per month |
| Texting registration | $23.63 one time |
| Rate | |
|---|---|
| Email, sent or received | $0.71 per 1,000 |
How billing works
Your account keeps a small prepaid balance that your card tops up automatically, so there's no bill to chase. We don't add a markup. These rates include the 5% billing fee our software provider charges. Phone carriers' own per-text and registration fees are passed through as billed.
Common questions
How are texts counted? By segment. A segment is up to 160 characters, or 70 if the text has an emoji. A longer text counts as more than one.
Why is there a registration fee? Carriers require every business that texts to register, so your texts get delivered instead of filtered.
Can rates change? When the carriers change their prices, these rates follow, and this page shows the current ones. If we change how we price usage, we'll tell you before it takes effect.
What about taxes? Rates don't include tax. Where tax applies, it's added to your bill.
Rates are for the US and Canada. Billing questions go to billing@upriversystems.com.